PUBLIC SERVICE
COMMISSION
OF WEST VIRGINIA
CHARLESTON
CASENO. 15-1673-E-T
APPALACHIAN POWER COMPANY and WHEELING POWER COMPANY, both dba AMERICAN ELECTRIC POWER
Application to Revise Tariff Terms and Conditions of Services and Underground Service Plan.
NOTICE OF
EVIDENTIARY HEARING On October 8, 2015, Appalachian Power Company and Wheeling Power Company, both dba American Electric Power (collectively Companies) filed an application for revisions to the Terms and Conditions of Service (Original Tariff Sheet Nos. 3-1 to 3-12 of the Tariffs for each of the Companies) and their Underground Service Plan (Original Sheet Nos. 3-13 to 3-24 of the tariffs for each of the Companies) and for Commission consent and approval of other related changes to the Companies’ service. The Companies filed the proposed tariff changes with an effective date of November 7, 2015.
The proposed tariff changes affect terms and conditions of service including security deposit terms applicable to non-residential customers, eliminating the checkless
payment plan, phasing out the equal payment plan, adding provisions respecting a customer’s responsibility for costs of the preparation of engineering studies and estimates and relocation of facilities, changes to customer’s liability regarding internal or external adjustment of meters, use of energy by customers, denial or discontinuance of service
when utilities bills are owed to the Companies or their affiliates in other states, increasing reconnection charges, adding a customer investigation charge, increasing bad check fee, credit card payments, changing residential extensions of service terms, use of customer
data, changing underground service plan terms. and eliminating the special reconnection
option.
By Order issued October 30, 2015, the Commission suspended the proposed tariff
changes until 12:Ol a.m. on August 4,2016.
The Commission will hold the evidentiary hearing in this matter on April 21, 2016, at 9:30 a.m., in the Howard M. Cunningham Hearing Room, Public Service
Commission Building, 201 Brooks Street, Charleston, West Virginia, and continuing on April 22.2016, as necessary.
Members of the public may observe the evidentiary hearing.
Int. April 4, 2016
N.R. April 4, 2016
235163