Public Notice

PUBLIC NOTICE
The City Council of the City of Chester, WV on behalf of the City of Chester Municipal Water and Sewer Department has introduced and read the first reading of Ordinance 2025-03 which makes certain changes to the Chester Municipal Water Works Tariff. A public hearing and a 2nd Reading of the Ordinance will take place on Monday, April 7th, 2025 at 5:00 PM. If successful, the Ordinance will be adopted and will be effective pending West Virginia Public Service Commission approval. Customers are welcome to attend both the Public Hearing and City Council Meeting to submit feedback or concerns.
Ordinance 2025-03 (Adjustment of Chester Municipal Water Works Tariff)
Ordinance 2025-03 adjusts the Chester Municipal Water Works Tariff to represent critical changes to policy regarding Leak Adjustments and Other Administrative Fees regarding the Chester Municipal Water Works.
Leak Adjustment Policy
$3.50 per 1,000 gallons is to be used when the bill reflects unusual water consumption which can be attributed to eligible leakage on the customer’s side of the meter. This rate shall be applied to all such consumption above 200% of the customer’s historical average usage.
Only one such leak adjustment shall be applied in a twelve-month period.
After Hours Service Call Fee
Customer service calls after regular business hours (Monday – Friday 8 AM to 4 PM and anytime on holidays and weekends) will result in a $25.00 fee plus an hourly rate of $20.00. Any service call that involves the property of the City of Chester Water Department which includes water mains or meters will not be subject to this fee. After hours shut-offs or after hours service restorations, or non-emergent, after hours consultations will be subject to this fee.
Unlawful Use of Meter Fee
In the event that a water meter is removed or locked by a Chester Municipal Water Works employee to prevent a customer from unlawfully obtaining water following a customer’s service being
disconnected by the utility for customer non-payment, the customer shall pay a water reinstallation fee of $100.00 before the meter is reinstalled or unlocked and before water service is restored. This fee shall be in addition to any other fees or penalties assessed.
WDT Mar 13, 20, 2025